Case Study: University of Leeds

Overview

Reliable OSCE delivery

The University of Leeds Institute of Medical Education, a leader in undergraduate medical education, transformed its assessment processes by adopting SparkForms, a digital solution designed to enhance efficiency, accuracy, and user satisfaction. Previously reliant on paper-based systems for Objective Structured Clinical Examinations (OSCEs) and Multiple Mini Interviews (MMIs), the university sought to modernise its workflows to better meet the demands of large-scale assessments while improving the experience for students and examiners alike.

Challenges

Scale, reliability and data integrity

Leeds faced several challenges with its traditional processes, including the resource-intensive nature of printing and managing thousands of paper forms, and the need for constant internet connectivity in prior digital systems. SparkForms addressed these issues through its offline functionality, ensuring assessments could continue seamlessly without Wi-Fi interruptions. Its user-friendly interface made it easy for examiners to adapt, while integration with existing workflows enabled smooth transitions from preparation to feedback delivery.

“The offline functionality is a game changer. Once it’s synced, it works regardless of whether the Wi-Fi drops.”
Matthew Sewell, Assessment Lead
Impact

Faster feedback and smoother exam days

The adoption of SparkForms brought immediate and measurable benefits. Preparation and processing times were dramatically reduced, with marks and feedback now ready within hours of an assessment instead of days. The system’s built-in accuracy checks ensured 100% data integrity, eliminating issues like missing feedback. Examiners appreciated the simplicity and reliability of the platform, which performed flawlessly even during large-scale assessments involving over 100 users.

Students also benefited, as typed feedback could now be shared quickly and in an accessible format, via email, significantly improving their experience and satisfaction.

“The feedback from examiners has been overwhelmingly positive. They find it easy to use, and we don’t get questions or concerns on the day. It's also improved the student experience; feedback is clearer, faster, and more actionable.”
Matthew Sewell, Assessment Lead